All of our products are manufactured in California.

Yes, our kits have the same size bottles that you'd find if you were purchasing the product individually.

Rule of thumb is to use the thinnest consistency first and follow along with thicker consistency products. 

Yes! First let the product(s) absorb before applying both.

When using retinol after cleansing it’s important to wait until skin is dry, approximately 5-10 minutes, to prevent excess irritation and skin dryness/flaking that can occur when product is applied on damp skin.

Overusing retinol may cause dryness, redness or flaking. The first step is to take a day off of retinol. In addition, using a proper moisturizer and hydration booster to nourish and rebalance. Products we recommend to use in tandem with Retinol are our Collagen Boosting Serum, Facial Peptide Cream and our Facial Hydrating Serum. 

Once sensitivity has subsided, transition to using retinol 1-2 times a week and gradually increase to find a nice balance that works for you. A tip to prevent sensitivity is sandwiching retinol serum in between a moisturizer instead of putting directly on top of your skin.

Retinol can be used cautiously on the neck and chest but start slowly. Dilute the retinol with a moisturizer and adjust accordingly.

Vitamin C can be used on most skin types. Using Vitamin C every morning helps prevent damage from both UV and pollution associated with free radicals. Vitamin C can help brighten skin and improve uneven skin tone. Applying an antioxidant such as Vitamin C to the skin can reduce collagen breakdown and reveal a more youthful complexion. 

Vitamin C can be used in the morning, but can also be used in combination with an Alpha Hydroxy Acid or other skin brightener at bedtime. We recommend using our Vitamin C serum in tandem with our Collagen Boosting Serum and Facial Peptide Cream.

At checkout, the second page, where you input your information, there will be a discount code box underneath the products you are purchasing. 

Enter the code and hit apply. Your discount code will then be applied.

We accept Visa, MasterCard, American Express, Discover, ShopPay and Meta Pay. 

We only allow for one code, or promotion, per order.

If you would like to update your email preferences or opt out of receiving promotional emails from ALATEA, please locate the ‘Unsubscribe’ option at the bottom of our email. 

Not currently. Our products are only available on ALATEA.com.

You are able to reach out to our Customer Service team to cancel your order if it has not shipped. You can contact our team here. 

Please be aware that we are unable to cancel a shipment once the order has been fulfilled and you’ve received a shipping confirmation email.

We are unable to make changes to any product(s) after the order has been placed. Please contact us here if you have any questions. 

Please visit our Privacy Policy.

For more information about our return policy, please visit our return policy page. 

All of our products are shipped from within the United States.  Delivery times after your order has shipped are listed below:  

United States:  3-5 business days

Internationally: 8-14 business days. 

For more information, please visit our Shipping Policy.

We offer free shipping on all orders over $100 in the United States. All other orders have a minimal standard shipping charge.

We ship worldwide!